Engaged workforce?

June 1, 2014 (San Diego) 

            There is a quotation sitting in front of me for today: “It is possible to be busy – very busy – without being very effective. This would be highly engaged employees expending their efforts on moderately effective projects or organizations.

My favorite book that reflects this very condition is “The Goal” by Eli Goldratt, North River Press, 1984. Yes, I know, what can we learn from a 30 year old book? In this case wisdom.

Mr. Goldratt wrote the book based on a consulting project. The focus company was working day and night, constantly in motion, with all kinds of overtime, yet never making deadlines. Over the course of 3 months this company was turned around to being totally profitable, ahead of schedule on all contracts, Diverse Team 2and no over time. Also, there was no additional workforce or expenditure on new machinery. Yes everyone was extremely busy without being effective.

When organizations need to “up their effectiveness” it takes an organization wide effort directed from the top, but with constant input from all levels of the organization.

Help the employees win, reward them appropriately, keep them in the loop and it will be amazingGo for the Gold what they can do.

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